Data protection declaration

Unless otherwise stated below, the provision of your personal data is neither required by law nor contractually, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is provided during subsequent processing operations. “Personal data” means any information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information.

Every time you access our website, usage data is transmitted to us or our web host/IT service provider through your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR out of our overriding legitimate interest in ensuring trouble-free operation of our website and in improving our offering.

Contact

Responsible person

Remo Hebebühnen GmbH
Messerschmittstr. 10
87437 Kempten
Germany

+49 8373 999910
[email protected]

Initial contact from the customer via email

If you initiate business contact with us via email, we will only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves to process and answer your contact request.

If the contact serves to carry out pre-contractual measures (e.g. advice if you are interested in buying, preparing an offer) or concerns a contract that has already been concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.

If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR for our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR.

We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of establishing contact.

We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

WhatsApp Business

If you contact us for business via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you are located outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).

The data processing serves to process and answer your contact request. For this purpose, we collect and process your mobile phone number stored on WhatsApp, your name if provided, and other data to the extent provided by you. For the service, we use a mobile device whose address book only stores data from users who have contacted us via WhatsApp. Personal data will not be passed on to WhatsApp without you having already given your consent to WhatsApp.

Your data will be transmitted by WhatsApp to Meta Platforms Inc. servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself according to the TADPF and is therefore committed to complying with European data protection principles. If the contact serves to carry out pre-contractual measures (e.g. advice if you are interested in buying, preparing an offer) or concerns a contract that has already been concluded between you and us, this data processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR.

If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR for our overriding legitimate interest in providing quick and easy contact and in answering your query. In this case, you have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR.

We only use your personal data to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

You can find more information about terms of use and data protection when using WhatsApp at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer account and orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out based on your consent before its revocation. Your customer account will then be deleted.

Collection, processing and transfer of personal data when placing orders

When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.

Your data will be passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

Reviews and advertising

Data collection when writing a comment or rating

When commenting on/rating an article or post, we only collect your personal data (name, email address, comment text) to the extent provided by you. The processing serves the purpose of enabling comments/ratings and displaying comments/ratings.

By submitting the comment/review, you consent to the processing of the transmitted data. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your personal data will then be deleted.

In addition, when you submit a comment/rating, your IP address will be stored for the purpose of preventing misuse of the comment or rating function and ensuring the security of our information technology systems. By submitting the comment/review, you consent to the processing of the transmitted data. Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent before its revocation. Your IP address will then be deleted.

Use of Trustpilot

We use the “Trustpilot” rating system from Trustpilot A/S (Pilestræde 58, 1112 Copenhagen, Denmark; “Trustpilot”) on our website. Trustpilot enables us to collect customer reviews and display them on our website to give you an insight into the quality of our services.

After placing an order, you can receive an invitation to submit a review from us or Trustpilot and then submit a review. The following data may be processed by us or Trustpilot, among others: email address, name, information about your device and location (IP address, browser settings, type of browser used, browser language, time zone), information about your Trustpilot user account (username, photo, preferred language), information about the product or service you purchased (reference or order number, product details), the content of your review and the star rating you gave, your product photos or videos (if attached). This data can also be used for the purpose of verifying your rating.

The processing is carried out on the basis of Article 6 Para. 1 lit. a GDPR with your consent, provided you have expressly agreed to the transfer of your data and to receiving the request for evaluation. You can revoke your consent at any time without affecting the lawfulness of the processing carried out before its revocation. Further information about data protection when using Trustpilot can be found at https://de.legal.trustpilot.com/for-reviewers/end-user-privacy-terms.

Use of meine.org (AUBII GmbH)

(1) On our website we use the rating seal of AUBII GmbH, which operates a rating platform for all kinds of services at www.ausgezeichnet.org. Customers can rate us at www.ausgezeichnet.org. The reviews received are presented in the form of a widget on our website. With this rating function and the rating seal we want to improve our service and contribute to building trust (legitimate interest according to Art. 6 Para. 1 lit. f GDPR).

The widget from www.ausgezeichnet.org sets a session cookie. The following access data is transmitted for server assignment:

Date and time of visit to our website
the page from which the accessing system accessed our site
Pages accessed during use
Session identification data (Session ID)
Internet protocol address (IP address) used
Browser type and version
Device type
Operating system and similar technical information

The review portal processes the above data to deliver the content of the review widget (order data processing in accordance with Art. 28 GDPR).

(2) By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted by the user at any time. This can also be done automatically. This means that as a user you have full control over the use of cookies.

Review reminder

After placing your order, we would like to ask you to rate your purchase from us. For this purpose, we use your personal data (name, e-mail address, order information) regardless of contract processing to send you a review reminder by e-mail after an order has been placed, provided you have expressly agreed to this.

Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time using the relevant link in the email or by notifying us, without this affecting the lawfulness of the processing carried out based on your consent prior to its revocation.

Use of the email address to send newsletters

We use your email address to send information and offers via newsletter, provided you have expressly agreed to this. The data processing serves the sole purpose of advertising. For this purpose, we process your email address and, if applicable, other data that you voluntarily provided when registering for our newsletter.

Processing is carried out on the basis of Article 6 Paragraph 1 Letter a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list. Despite being removed from the distribution list, we can continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is based on Article 6 Paragraph 1 Letter f of the GDPR out of our and your legitimate interest in preventing your email address from being used again to send our newsletter. You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation.

Inventory management

Use of an external merchandise management system

We use an inventory management system to process the contract as part of order processing. For this purpose, your personal data collected as part of the order will be sent to:

Pickware GmbH, Goebelstr. 21, 64293 Darmstadt
JTL-Software-GmbH, Rheinstr. 7, 41836 Hückelhoven

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 Para. 1 lit. b GDPR.

Payment service providers and credit information

Use of PayPal Check-Out

We use the PayPal Check-Out payment service from PayPal (Europe) S.à r.l. on our website. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”). The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or “Pay later” via PayPal, the data required for payment processing will be transmitted to PayPal in order to be able to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR.

Cookies can be stored here, which enable your browser to be recognized. The resulting data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in a customer-oriented offer of different payment methods. You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation.

Credit card via PayPal, direct debit via PayPal & “Pay later” via PayPal / PayPal Credit

For individual payment methods such as credit card via PayPal, direct debit via PayPal or “Pay later” via PayPal, PayPal reserves the right, if necessary, to obtain credit information based on mathematical and statistical methods using credit agencies. For this purpose, PayPal sends the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of non-payment to make a balanced decision about the establishment, implementation or termination of the contractual relationship. The credit report can contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and whose calculation includes, among other things, address data. Your interests worthy of protection will be taken into account in accordance with the legal provisions. The data processing serves the purpose of checking your creditworthiness to initiate a contract. The processing is carried out on the basis of Article 6 Paragraph 1 Letter f of the GDPR due to our overriding legitimate interest in protecting against non-payment if PayPal makes advance payments. You have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Art. 6 Paragraph 1 lit. f GDPR. Failure to provide this means that the contract cannot be concluded using the payment method you have chosen.

Third party providers

If you pay using a third-party payment method, the data required for payment processing will be transmitted to PayPal. This processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR. To carry out this payment method, PayPal may then pass on the data to the respective provider. This processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR. Local third parties can be, for example:

Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Invoice purchase via PayPal

When paying via the purchase on account payment method, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, PayPal will then transmit the data to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; “Ratepay”) in order to be able to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Article 6 Paragraph 1 Letter b GDPR. Ratepay may carry out a credit report based on mathematical-statistical procedures (probability or score values) using credit agencies according to the process described above. The data processing serves the purpose of checking your creditworthiness to initiate a contract. The processing is carried out on the basis of Article 6 Paragraph 1 Letter f of the GDPR due to our overriding legitimate interest in protecting against non-payment if Ratepay makes advance payments. Further information on data protection and which credit agencies use Ratepay can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

You can find further information about data processing when using PayPal in the associated data protection declaration at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Data collection and processing when registering for installment purchase via easyCredit

When paying by installment purchase via easyCredit, the additional data protection information for installment purchase from easyCredit applies.

Data collection and processing for credit checks

If we make advance payments, e.g. when paying by invoice or direct debit, we reserve the right to provide credit information based on mathematical and statistical procedures using PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. To do this, we transmit the personal data required for a credit check and use the information received about the statistical probability of non-payment to make a balanced decision about the establishment, implementation or termination of the contractual relationship. The credit report can contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and whose calculation includes, among other things, address data. Your interests worthy of protection will be taken into account in accordance with the legal provisions. The data processing serves the purpose of checking your creditworthiness to initiate a contract. The processing is carried out on the basis of Article 6 Paragraph 1 Letter f of the GDPR due to our overriding legitimate interest in protecting against non-payment if we make advance payments. You have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Art. 6 Paragraph 1 lit. f GDPR. Failure to provide this means that the contract cannot be concluded using the payment method you have chosen.

Data collection and processing when registering for installment purchase via ALBIS Leasing

In order to process the rental/leasing application(s), the following data will be transmitted and processed to ALBIS HiTec Leasing GmbH or ALBIS Fullservice Leasing GmbH, Ifflandstraße 4, 22087 Hamburg (“ALBIS Leasing Group”) for the purpose of carrying out pre-contractual measures (including automated decisions based on a credit check) as well as to establish, implement or terminate the rental/leasing agreement(s): Company, legal form, address and bank details of the company, last name, first name, salutation, title, address, email address, telephone and fax number as well as date of birth of the signatory, ID details, property value, term, start of contract (together “data”). If the signatory is a sole trader, managing director or personally liable partner of the rental/leasing applicant, the credit check carried out as part of the (at least partially) automated credit decision can also include a check of the signatory's personal creditworthiness. As part of the credit check, your data can be passed on by the ALBIS Leasing Group to the following credit agencies and processed there or transmitted by the credit agencies to the ALBIS Leasing Group:

Creditreform Hamburg from der Decken & Wall KG, Wandalenweg 8-10, 20097 Hamburg
Schufa Holding AG, PO Box 420132, 12061 Berlin, Schufa Holding AG, GüntherWagner-Allee 17, 30177 Hanover
infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden

Further data protection information on the processing of your personal data by the ALBIS Leasing Group, in particular on your data protection rights as a person affected by the processing, can be found at Data protection information of the ALBIS Leasing Group

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of the cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to fully use all of the functions of this website.

Cookie management in common browsers

Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: Instructions
Mozilla Firefox: https://support.mozilla.org/de/kb/allow-and-reject-cookies
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless any other information is provided below in the data protection declaration, we only use technically necessary cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable our systems to recognize your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.

The use of cookies or comparable technologies is based on Section 25 Paragraph 2 TDDDG. Your personal data is processed on the basis of Article 6 Paragraph 1 Letter f of the GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering. You have the right to object to this processing of personal data concerning you at any time for reasons relating to your particular situation.

Use of “EU Cookie Directive Pro + automatic cookie detection”

We use the consent management tool “EU Cookie Directive Pro + automatic cookie detection” from ACRIS E-Commerce GmbH (Am Pfenningberg 60, 4040 Linz, Austria; “ACRIS”) on our website. The tool enables you to grant consent to data processing via the website, in particular the setting of cookies, and to make use of your right to revoke consent that has already been given. The data processing serves the purpose of obtaining and documenting the necessary consent for data processing and thus complying with legal obligations.

Cookies can be used for this. In addition to general user data, your IP address is collected and transmitted to ACRIS. This data will not be passed on to other third parties. Data processing is carried out to fulfill a legal obligation based on Art. 6 Para. 1 lit. c GDPR.

You can find more information about data protection at Acris at: https://www.acris.at/datenschutz

Analysis & advertising tracking

Use of Google Analytics 4

We use the web analysis service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. Among other things, The following information is collected: IP address, date and time of page access, click path, information about the browser you use and the device you use, pages visited, referrer URL (website through which you accessed our website), location data, purchasing activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices and any other data that Google has about you.

The IP address is previously shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.

Google uses technologies such as cookies, web storage in the browser and web beacons that enable analysis of your use of the website. The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TDDDG in conjunction with Art. 6 Para. 1 lit. a GDPR.

The information generated by this about your use of this website is usually transmitted to a Google server in the USA and stored there. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles. Both Google and US government authorities have access to your data.

You can find more information about terms of use and data protection at https://policies.google.com/technologies/partner-sites and under https://policies.google.com/privacy?hl=de&gl=de.

Use of shopware Analytics

We use the analysis tool “shopware Analytics” from shopware AG (Ebbinghoff 10, 48624 Schöppingen; “shopware”) on our website.

Shopware and we are jointly responsible for the collection of your data when you use the service and the transmission of this data to shopware. The basis for this is an agreement between us and shopware on the joint processing of personal data, in which the respective responsibilities are determined. Shopware is then responsible for all obligations, with the exception of obtaining your consent for the use of cookies or comparable technologies and fulfilling these information obligations. This applies in particular to the granting of the rights of those affected in accordance with Articles 15 - 21 GDPR. You can also assert your data subject rights against us, and we will then forward your request to shopware accordingly.

The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored for marketing and optimization purposes and made available in reports, analyzes and statistics. Among other things, The following information is collected and processed: the customer group, pages visited, click paths, date and time of visit, information about the device used (resolution, resolution density, operating system), referrer URL, information about the browser used, locale, search queries and the time zone.

Cookies or similar technologies are used for this purpose.

The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TDDDG in conjunction with Art. 6 Para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing based on your consent before its revocation.

Use of the Meta Pixel

We use the Meta Pixel from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “Meta”) on our website.

Meta and we are jointly responsible for the collection of your data when you integrate the service and the transmission of this data to Meta. The basis for this is an agreement between us and Meta on the joint processing of personal data, in which the respective responsibilities are determined. The agreement can be accessed at https://de-de.facebook.com/legal/terms/businesstools. Thereafter, we are in particular responsible for fulfilling the information obligations in accordance with Articles 13 and 14 of the GDPR, for compliance with the security requirements of Article 32 of the GDPR with regard to the correct technical implementation and configuration of the service and for compliance with the obligations under Articles 33 and 34 of the GDPR to the extent that a breach of the protection of personal data affects our obligations under the agreement on joint processing. Meta is responsible for enabling the data subject's rights in accordance with Articles 15 - 20 of the GDPR, of complying with the security requirements of Article 32 of the GDPR with regard to the security of the service and of the obligations under Articles 33 and 34 of the GDPR, insofar as a breach of the protection of personal data affects Meta's obligations in accordance with the agreement on joint processing.

The purpose of the application is to target visitors to the website with interest-based advertising on the social networks Facebook and Instagram. For this purpose, Meta's remarketing tag was implemented on the website. This tag is used to establish a direct connection to the meta servers when you visit the website. This sends information to the meta server about which of our pages you have visited. Meta assigns this information to your personal Facebook and/or Instagram user account. When you visit the social networks Facebook or Instagram, you will be shown personalized, interest-based ads.

The application also serves the purpose of creating conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag, as well as what actions were taken after being redirected to this website. However, we do not receive any information that can be used to personally identify users.

Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. You can deactivate the “Custom Audiences” remarketing function here. Further information on the collection and use of data by Meta, your rights in this regard and options for protecting your privacy can be found in Meta's data protection information at https://www.facebook.com/about/privacy/.

Use of Google Ads conversion tracking

We use the online advertising program “Google Ads” on our website and, in this context, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google). If you click on an ad placed by Google, a cookie for conversion tracking will be stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. There is therefore no possibility that cookies can be tracked via the websites of Ads customers.

The information collected using the conversion cookie serves the purpose of creating conversion statistics. Here we find out the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.

Your data may be transmitted to Google LLC servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TDDDG in conjunction with Article 6 Paragraph 1 Letter a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/

Use of TikTok Pixel

We use the TikTok pixel from TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland; “TikTok Ireland”) and TikTok Information Technologies UK Limited (6th Floor, One London Wall, London, EC2Y 5EB, United Kingdom; “TikTok UK”) on our website. Both companies are the joint controllers for data processing (hereinafter “TikTok”).

The data processing serves the purpose of identifying and analyzing our customers' website access as well as to better address customers by placing targeted advertisements and to evaluate the effectiveness of advertisements on TikTok. To do this, TikTok uses technologies such as cookies and pixels that enable your browser to be recognized. The following information, among other things, can be collected and transmitted to TikTok: date and time of the visit, information about the browser and device type you use, screen resolution, IP address. TikTok can assign this information to your personal TikTok user account. Usage profiles can be created from the data collected in this way using pseudonyms. However, personal identification of users is not possible.

Your data may be transferred to third countries, such as the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). TikTok is not certified according to the TADPF. The transfer of data to the USA and to third countries without an adequacy decision is carried out, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.

The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TDDDG in conjunction with Article 6 Paragraph 1 Letter a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. Further information on data protection can be found at https://www.tiktok.com/legal/page/eea/privacy-policy/de and https://ads.tiktok.com/i18n/official/policy/controller-to-controller.

Plug-ins and miscellaneous

Use of Google Tag Manager

We use the Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. This application manages JavaScript tags and HTML tags, which are used to implement tracking and analysis tools in particular. The data processing serves the purpose of tailoring and optimizing our website. The Google Tag Manager itself neither stores cookies nor processes personal data. However, it enables the triggering of additional tags that can collect and process personal data. Further information on terms of use and data protection can be found here.

Use of Google reCAPTCHA

We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. The query serves the purpose of distinguishing between input by a human or by automated, machine processing. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and may also be transmitted to Google LLC servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

More information about Google reCAPTCHA and the associated data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html as well as https://www.google.com/privacy.

Use of Google invisible reCAPTCHA

We use the invisible reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. This serves the purpose of distinguishing between input by a human or by automated, machine processing. Behind the scenes, Google collects and analyzes usage data, which Invisible reCAPTCHA uses to distinguish regular users from bots. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the Invisible reCAPTCHA service are transmitted to Google.

This data is processed by Google within the European Union and may also be transmitted to Google LLC servers in the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

More information about Google reCAPTCHA and the associated data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html as well as https://www.google.com/privacy.

Use of hCaptcha

We use the hCaptcha service from Intuition Machines Inc. (1065 SW 8th St #704, Miami, FL 33130, USA; “hCaptcha”) on our website as part of order processing. HCaptcha is used to protect our website from spam and misuse through automated access (bots). By implementing hCaptcha, we ensure that certain actions on our website are performed only by real people, which ensures the security and integrity of our online services.

When using hCaptcha, the following data can be collected and processed: the user's IP address, information about the device used (e.g. browser and operating system), mouse movements and interactions on the website, time spent on the website, input behavior of the user.

Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). hCaptcha has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

You can find more information about data processing and data protection at hCaptcha at https://www.hcaptcha.com/gdpr.

Using Cloudflare

We use the content delivery network Cloudflare CDN from Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; “Cloudflare”) on our website. This is a supra-regional network of servers in various data centers to which our web server connects and through which certain content on our website is delivered.

The data processing serves the purpose of optimizing the loading times of our website and thus making our offering more user-friendly.

The following information can be collected, among other things: IP address, system configuration information, information about traffic to and from customer websites (so-called server log files).

Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Cloudflare has certified itself according to the TADPF and is therefore committed to complying with European data protection principles.

The processing of your personal data is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in the needs-based and targeted design of the website. You have the right, for reasons arising from your particular situation, to object at any time to this processing of your personal data based on Art. 6 Para. 1 lit. f GDPR.

You can find further information about data protection when using Cloudflare at https://www.cloudflare.com/de-de/privacypolicy/.

Use of YouTube

We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). The function displays videos stored on YouTube in an iFrame on the website. The “Extended data protection mode” option is activated. This means that YouTube does not store any information about website visitors. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TDDDG in conjunction with Article 6 Paragraph 1 Letter a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. Further information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy can be found in YouTube's data protection information at https://www.youtube.com/t/privacy.

Inclusion of the dealer association member logo

The dealer association member logo (Dealer Association e.V., Kohlgartenstraße 11 - 13, 04315 Leipzig) is integrated into our website. When you access our website, the browser used on your device automatically sends information to the dealer association e.V. server. This information is temporarily stored in a so-called server log file for 7 days. The following information is recorded without your intervention and stored until it is automatically deleted:

IP address of the requesting computer,
Date and time of access,
Name and URL of the retrieved file,
Website from which access is made (referrer URL),
browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The temporary storage of the IP address by the system is necessary to enable delivery of the website. To do this, the IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. The data is also used to optimize the website and to ensure the security of the information technology systems. This data is not stored together with other personal data. The legal basis for data processing is Article 6 Paragraph 1 Sentence 1 Letter f GDPR.

Use of Google Fonts

We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. The data processing serves the purpose of uniformly displaying fonts on our website. In order to load the fonts, a connection to Google servers is established when the page is accessed. Cookies can be used here. Among other things, your IP address and information about the browser you use are processed and transmitted to Google. This data will not be linked to your Google account.

Your data may be transferred to the USA. The EU Commission has an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself according to the TADPF and is therefore obliged to comply with European data protection principles.

The use of cookies or comparable technologies takes place with your consent on the basis of Section 25 Paragraph 1 Sentence 1 TDDDG in conjunction with Article 6 Paragraph 1 Letter a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its revocation. Further information on data processing and data protection can be found at https://www.google.de/intl/de/policies/ and at https://developers.google.com/fonts/faq.

Rights of those affected and storage period

Duration of storage

After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the deadline has expired, unless you have agreed to further processing and use.

Rights of the data subject

If the legal requirements are met, you are entitled to the following rights in accordance with Articles 15 to 20 of the GDPR: right to information, to correction, to deletion, to restriction of processing, to data portability. In addition, according to Art. 21 Para. 1 GDPR, you have the right to object to processing based on Art. 6 Para. 1 f GDPR, as well as to processing for the purpose of direct advertising.

Right to complain to the supervisory authority

In accordance with Article 77 of the GDPR, you have the right to complain to the supervisory authority if you believe that your personal data is not being processed lawfully.

You can lodge a complaint with, among other things, the supervisory authority responsible for us, which you can reach using the following contact details:

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
Tel.: +49 981 1800930
Fax: +49 981 180093800
Email: [email protected]

Right to object

If the personal data processing listed here is based on our legitimate interest in accordance with Article 6 Paragraph 1 Letter f of the GDPR, you have the right to object to this processing at any time with future effect for reasons arising from your particular situation. Once you have objected, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

last updated: October 22, 2024